In today’s cannabis market most dispensaries either operate traditional storefronts that include a basic website that shows inventory or the website functions as an e-dispensary that offers online ordering and delivery only. Most of these platforms, such as the California-only serving company flowercompany.com, include simple chatbots that handle support or answer limited inventory questions. However, these tools rarely help customers find the right product for the consumers with specific needs biased off individual experience level and desired effects.
AskBudd.E is designed to fill the gap as the all-in-one digital budtender. Budd.E is an AI-powered software solution that integrates directly into dispensary and e-dispensary websites. Instead of having customers scolling through hundreds of products, Budd.E guides the consumer through a conversation and quickly narrows down the best options based on their goals, preferences, and purchase history. The primary problem Budd.E solves is to drastically reduce the amount of time spent browsing a dispensary’s stock, allowing dispensaries to process more orders and increase customer satisfaction. Budd.E continuously catalogs what each customer has purchased in the past and combines that data with their stated intent such as “I want to sleep better”, and the individuals personal perferences. With this information, Budd.E provides a ranked list of product recommendations and a clear explanation of why each product might be a good fit. On top of being a recommendation engine, Budd.E is a conversational chatbot that makes product discovery feel like the consumer is talking to a knowledgeable budtender instead of searching a database.